Refund Policy
Last Updated: December 22, 2025
We want you to be happy with your purchase. Please review our refund policy below.
Returns
Due to the nature of our products (printed artwork), we do not accept returns.
Refunds
We offer refunds within 14 days of delivery in the following circumstances:
- Damaged items (prints arrived torn, creased, or with print defects)
- Wrong item received
- Missing items from your order
How to Request a Refund
To request a refund:
- Contact us within 14 days of receiving your order
- Email contact@motleyprints.com or use our contact form
- Include your order number and photos of any damage or issues
We will review your request and respond within 3 business days.
Refund Processing
Approved refunds will be issued to your original payment method within 5-10 business days. You will receive an email confirmation when your refund is processed.
Damaged Shipments
If your package arrives damaged:
- Take photos of the packaging and damaged items
- Contact us within 14 days with photos and your order number
- We will issue a refund or send a replacement at our discretion
Order Cancellations
If you need to cancel an order, contact us as soon as possible. Orders that have not yet shipped can be cancelled for a full refund. Once an order has shipped, it cannot be cancelled.
Contact Us
More Motley LLC
6767 S. Vine Street #1057, Centennial, CO 80122